WHEN CAN I EXPECT TO RECEIVE MY ORDER?
Once an order is placed, we process and then ship it. Processing of orders takes
about 1-2 business days (may take longer during launches)
ESTIMATED SHIPPING TIME
Malaysia (Peninsular): 1-2 working days
Malaysia (Sabah & Sarawak) : 3-5 working days
Singapore : 2-3 working days
The rest of the world: 10-12 working days
CAN I CANCEL OR MODIFY MY ORDER?
Our HQ processes orders super quickly. Hence, to avoid delays, all successful
orders are not able to be modified or cancelled.
WHAT’S YOUR RETURN & EXCHANGE POLICY?
We only offer exchange and return if you receive a defective or wrong product.
To return or exchange a product, kindly email us at admin@readgenius.my and
we will handle the rest!
Have more questions? Email us at admin@readgenius.my

